호텔 실무자를 위한 오페라PMS 실무 자료
- 최초 등록일
- 2020.12.16
- 최종 저작일
- 2020.01
- 36페이지/
MS 워드
- 가격 3,500원
소개글
"호텔 실무자를 위한 오페라PMS 실무 자료"에 대한 내용입니다.
목차
1. Modify
2. Routing
3. Comment
4. Authorization
5. Cash Deposit
6. Payment Method
7. POST <Transaction Code> 별로 정리
8. Walk In Guest Handling
9. Breakfast Package Code 입력방법
10. 은련카드(UnionPay) 결제 처리 방법
11. Guest Message Handling
12. Exchange(환전)
13. Trace & Alert 기록
14. Out Of Order, Out Of Service
15. Group (Block) Handling
16. Settlement & Pro-Forma Folio
17. 연결예약(Pre-Stay기능)
18. Airport Pick up % Sending Service Handling
19. EMS(국제소포), 국제우편, 국내택배 Handling
20. Travelodge Membership Handling
21. 자주 사용하는 Report
본문내용
Update Reservation – Search for Checked in, Checked out, No-show, Cancel, Reserved (Overall search of reservation)
Front Desk Menu
Arrivals – Main Menu of Check In (Ctrl F+A)
(can make a reservation of Walk-In Guest )
In House Guest – Search In-House Guest
Cashiering Menu
Billing – Main menu of Check Out (ctrl C+ B)
Cashier Functions – Currency Exchange, Receipt History
Room Management Menu
Out of Order/Service – Out of Order/Service handling
Room History – Check of Checked-Out Room (History of the room)
Miscellaneous Menu
Report – Check reports and print
<Check In Procedure> - Arrival, Update Reservation Menu
1. Check the Reservation of Guest -> 2. Confirm Reservation (Stay Period, Room Type) -> 3. Print Regi Card-> 4. Ask for filling in the regi card. -> 5. Room Assign -> 6. Check payment method & Guerantee (Deposit) -> 7. Check- In (OK key) -> 8. Hand over Room key -> 9. Give Information about hotel (Free Wifi, Breakfast, Restaurant operation time, Check-out time )
참고 자료
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