Volvo 볼보 경영전략 사례 분석 및 프로젝트 제안서 ppt [경영전략 IT MIS] 영문 (English)

소개글

글로벌 자동차 제조 기업인 VOLVO 가 자사의 경영전략과 IT를 어떻게 관리하고 있는지에 대해 기술하고 미래전략 수립 방안을 제시하는 보고서형 ppt 입니다.

*** 각 슬라이드 마다 밑에 슬라이드 노트에 각 슬라이드에 대한 설명을 보다 자세하게 써놓았기 때문에 평범한 발표형 ppt 보다 정보량이 훨씬 방대합니다. 발표에 쓸 경우에도 큰 도움이 될 것입니다. ***

미국 대학원 과정 "경영전략과 IT" 수업에 제출한 보고서이며, 최종 A+ 받은 자료입니다.

도움이 되셨다면 후기 작성까지 해주시면 감사하겠습니다 :)

목차

1. Volvo’s IT Chargeback System is progressively Upgrading…
2. Six Features of IT Chargeback System are indicated…
3. Strengths & Challenges, Features of IT Chargeback System
4. Should Volvo offer their IT Chargeback to External Customers?
5. Should Volvo offer their IT Chargeback to External Customers? (continued)

본문내용

The IT chargeback system in Volvo is progressively upgrading through the five levels of maturity.

The Volvo IT 1.0 which was between 1998 and 1999 regarded IT as a business. By achieving 80% commonality of IT solutions, they consolidated into one Volvo IT. To differentiate role and value between IT and the rest of the business, defining and positioning IT service is important. The price for each IT services was based on the defined value guideline.

The Volvo IT 2.0 which was between 2000 and 2005 provided professional IT services. To develop its productivity by using IT, they created new IT functions. They evaluated the delivery units in order to estimate intangible IT service easier and maintain the economies of scales in IT. The Account Management and Governance Department are the examples of this. The customer satisfaction surveys were measured for quantifying costs and benefits in IT services, so called as “Carpet Bomb Process”.

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