eGov_management_forthe future

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"eGov_management_forthe future"에 대한 내용입니다.

목차

1. Introduction
1) Why Change and Why Now ?

2. 3 Things for the Structural Shift
1) From Standardized Services to Personalized Service
2) From Reactive to Insight Driven
3) From Public Managers to Public Entrepreneurs

3. Underpinning It All
1) From Budget Cuts to Mission Productivity

4. Conclusion

본문내용

Governments' underlying promise is to their citizens to deliver what they expect and deserve: flourishing societies, safety and security, economic vitality—and to do it all as good and conscientious stewards of the public resources in their care.

This is the vision for public service for the future.

1. Introduction

* Why Change and Why Now ?

Government‘s fundamental gap between what they want to achieve and what they can achieve with public services

Citizen’s gap for expectation what public services should be “better understanding the needs of citizens and communities.”

No more legacy ways
It needs the way to delivering impactful and sustainable
public services by making ‘The decided shifts’.
1) The shift from standardized services to personalized services.
2) The shift from reactive to insight driven.
3) The shift from public management to public entrepreneurship
4) The shift from piecemeal efficiency to mission productivity.

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