Report about two companies; Air New Zealand and Cadbury
*선*
다운로드
장바구니
소개글
에어 뉴질랜드와 cadbury 회사가 소비자에게 제공하는 서비스 및 상품의 대한 내용productiviry issue 등에 대한 논의
목차
1. Executive summary2. Introduction
3. Findings
2.1 Identify each organisation’s features
2.2 Production facility
2.3 Productivity issues
2.4 Capacity issues
2.5 Utilisation of Human Resources
2.6 Effect of Acts
4. Conclusion
5. References
본문내용
This report examines about two companies; Air New Zealand and Cadbury. Air New Zealand provides flight services to their customers. On the other hand, Cadbury produces goods such as chocolate, gum and candy. There are lots of differences between services and goods. The most typical thing is services are intangible and goods are tangible. In addition to this, services cannot be resold and inventoried and services are based on expertise. Moreover, it is very difficult for service companies to automate their processes and measure their production. On the other hand, goods can be resold and inventoried, and it is easy to produce automatically and to determine the number of goods.Both companies utilize continuous process in their production facility. This process has high-volume and low-variety, also a company that uses this process has fixed standard and tries to maintain products` quality. Air New Zealand provides their flight services 99 times per day. However, that flight services have fixed flight routes and time.
참고 자료
ACC. (2009). Retrieved from http://www.acc.co.nz/preventing-injuries/at-work/health-and-safety-in-the-workplace/index.htmACC. (2009 ). Retrieved from http://www.acc.co.nz/preventing-injuries/at-work/injury-cost-calculator/index.htm
Air New Zealand. (n.d.). Retrieved 13 April, from http://www.airnewzealand.co.nz/careers/
Air New Zealand. (n.d.). Annual results and reports. Retrieved 16 April, from http://www.airnewzealand.co.nz/annual-and-interim-reports/
Air New Zealand. (n.d.). Retrieved 27 April, from http://www.airnewzealand.co.nz/about-us/
Barbara R. Bucklin, Heather M. McGee and Alyce M. Dickinson. (2003). The Effects of Individual Monetary Incentives With and Without Feedback. Journal of Organizational Behavior Management . 23(2/3). Retrieved from http://web.ebscohost.com.libproxy.unitec.ac.nz:2048/ehost/detail?vid=4&hid=108&sid=cf664ca7-4398-4fcd-98ed-16d3bbf876e0%40sessionmgr114&bdata=JmxvZ2lucGFnZT1Mb2dpbi5hc3Amc2l0ZT1laG9zdC1saXZlJnNjb3BlPXNpdGU%3d#db=a9h&AN=13342165
Bows, Anderson, and Mander. (2009). Aviation in turbulent times. Technology Analysis & Strategic Management. 21(1). Retrieved from http://web.ebscohost.com/ehost/detail?vid=2&hid=13&sid=04fc30e4-591c-444a-b093-ec3ee87a1718%40sessionmgr11&bdata=JnNpdGU9ZWhvc3QtbGl2ZSZzY29wZT1zaXRl#db=a9h&AN=35713467
Cadbury Global. (2010). Retrieved from http://www.cadbury.com/OURRESPONSIBILITIES/Pages/ourresponsibilities.aspx
Cadbury Global. (2010). Retrieved from http://www.cadbury.com/ourcompany/ouroverview/Pages/ourcompany.aspx
Cadbury Global (2010). Retrieved from http://www.cadbury.com/ourresponsibilities/employmentpractices/Pages/healthandsafety.aspx
Cadbury Global. (n.d.). Annual report & accounts 2008. Retrieved 16 April, from http://cadburyar2008.production.investis.com/en/strategic-review/our-performance-2008/overview.aspx
Department of labour. (n.d.). Retrieved 23 April, from http://www.osh.dol.govt.nz/law/hse.shtml
J.E. (2009). The potential for reducing the impact of aviation on climate. Technology Analysis & Strategic Management . 21(1). Retrieved from http://web.ebscohost.com/ehost/detail?vid=11&hid=13&sid=2e42aced-6955-43fc-abdc-fc227308fb07%40sessionmgr13&bdata=JmxvZ2lucGFnZT1Mb2dpbi5hc3Amc2l0ZT1laG9zdC1saXZlJnNjb3BlPXNpdGU%3d#db=a9h&AN=35713466
Jim Jonson. (2010). Consumer group thinks airlines can recycle more. Waste & Recycling News. 15(22). Retrieved from http://web.ebscohost.com/ehost/detail?vid=2&hid=6&sid=104f8dd5-54ed-42b8-93ca-09bb11767ab7%40sessionmgr13&bdata=JnNpdGU9ZWhvc3QtbGl2ZSZzY29wZT1zaXRl#db=bth&AN=48501660
Song Jung-a. (2010 April 17). Death of Samsung worker renews concerns. FINANCIAL TIMES. Retrieved from http://www.ft.com/cms/s/2/525f351c-4978-11df-9060-00144feab49a.html
Heizer, J., & Render, B. (2008). Operations Management (9 ed.). Upper Saddle River: Pearson Prentice Hall. 286
McIvor & Ronan. (2005). The Outsourcing Process : Strategies for Evaluation and Management. Cambridge University Press. p21. Retrieved from http://www.unitec.eblib.com.au.libproxy.unitec.ac.nz:2048/patron/FullRecord.aspx?p=237611&userid=7U3J%2bSpdxiw%3d&tstamp=1269043720&id=8A135A5CE50B9C6F55E1B66B07ED9B785513B10B
22