물류 종사자의 성격유형이 물류생산에 미치는 영향
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서지정보
ㆍ발행기관 : 대한안전경영과학회
ㆍ수록지정보 : 대한안전경영과학회지 / 19권 / 3호
ㆍ저자명 : 김기홍
목차
Abstract
1. 서론
2. 선행연구
3. 연구모형
3.1. 연구모형특징
3.2. 연구모형의 요인분석
3.3. 연구모형의 방법
4. 연구모형의 결과
5. 결론
6. References
영어 초록
In order to increase the productivity of the logistics center and transportation, we try to articulate the priority ranking factors of the productivity influenced by the personality of the field workers (logistics center workers) and functional workers (drivers) via the AHP technique Individual personality was studied by applying the Big 5 model of psychological factors (openness, Conscientiousness, extroversion, Agreeableness, neuroticism). In this paper, extraversion was critically analyzed as a priority factor. A trait of extroversion is a strongly active and individual personality. In this study, the field workers are logistics center workers and the functional workers are drivers. They are interactively influenced in the In & Out operation. For example, when it comes to ‘up and down work’ and ‘inspection work’, the functional workers perform ‘up and down work’ and ‘delivery work’ and the field workers perform ‘inspection work’. Stressing on the respective work has an affect on work productivity. Inspection workforce has something to do with inventory management. Functional workforce affects the delivery workforce. Delivery work is positively correlated with customer satisfaction. Nevertheless, as a result of research, extrovert personality that has something to do with an energetic activity would not affect on the implementation of their operation. In addition, personal extraversion of workers and drivers in the warehouse can have a significant impact on job commitment and productivity improvement.
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